How do I change the service fee FastSpring charges?

You have the option to select to pay either 8.9% flat or 5.9% plus $.95 5.9% +$0.95 or 5.9% + $0.95 or 5.9%per transaction. By default, your account will be set to 8.9% flat (minimum order fee $0.75). This rate applies to your entire FastSpring store. However, you are not locked into a contract term and there is no exclusivity, so you can switch from one plan to another at any time.

Mathematically, if your average order total is under $31.67 USD, then 8.9% is the option that is best for you, but if your average order total is over $31.67 USD, then 5.9% plus $.95 per transaction is the option that is best for you. We highly suggest looking at the cost of your products and the average order totals to gather information to help you choose the best plan for you.

If you would like to switch from one option to the other, please open a support ticket. When the pricing change is made on our end, it goes into effect immediately for all future sales. We will inform you that we have made the change and you will need to re-sign the user agreement. 

Re-signing the FastSpring User Agreement

Whenever you log into your account (until you sign the user agreement), you will see a yellow banner, shown below, at the top of your account. Click the link to sign the FastSpring User Agreement.

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