Release 2013.08.28

SpringBoard's August release includes branding customization of invoices / receipts, email capture and notification for abandoned orders, improvements to the localized price API, updates to translations, and multiple bug fixes

  • The invoice / receipt can now be customized with your company logo. To add your logo to invoices, go to SpringBoard's Store Home » Styles. Select your active style and download it. Unzip the file and add a folder called invoice. Add your logo, which must be called logo.png, inside the invoice folder. Rezip all files (window.xhtml, the invoice folder with logo.png inside, and any other files and folders) and upload your updated style. Note: Any logo should have a maximum height of 50px or it will be cropped to that height.

  • For customers who abandon their order during the process, you can now capture their email and send a batch of abandoned email addresses via email or HTTP POST notifications. This is especially useful if you are managing and marketing email mailing lists with a company, such as MailChimp. Note: If you want to use this new feature, please open a support ticket.
  • FastSpring's localized price API now supports offers (and thereby discounts) for subscription products. The localized price API now supports JSON, which is automatically determined via the Accept header.
  • The Russian translation of Update Coupon has now been changed to Применить скидку, as shown below. Numerous updates have been made to the Latvian translation of our order pages. We wish to thank one of our Latvian-based clients, BlueMentals Software, for their assistance with these translations.

  • We now offer conditional notifications that only fire in certain circumstances, such as when a customer opts-in to a mailing list. To use this feature with a custom field, such as a survey, set the condition on the notification to  #{order.surveyFieldValues['MailingList'] eq 'Subscribe'}
  • When using the third-party SoftwarePassport to generate license codes, you can now pass an empty string when it is not name based.
  • We have added the next billing date to the Active Subscriber export report, which will allow you to see the upcoming re-bills by sorting by the Next Period Date column, To get a list of current subscribers, go to SpringBoard's Store Home » Reports. Under Exports, click Create. Set the Date Range to begin from a date before you started selling your subscription product(s) and end date of today. Under Report Type, select Active Subscriber Export (CSV). Click Create. 

  • For subscription products, when setting the Download Version Behavior to Newest File Version, download links for active subscribers will allow customers to always have the most up-to-date file(s); inactive subscribers will be limited to the file version that existed when they went inactive, and they will be able to download that version until their link restrictions cause the URL to expire.475.png
  • The Link Source is now editable for existing subscriptions. This feature will allow you to assign a split pay partner or affiliate to an already existing subscription within SpringBoard, and is useful for situations when the split payee did not get properly tracked when the subscription was originally created. Future re-bills of the subscription will then get properly credited to the split pay partner. To edit the Link Source on an existing subscription, click on Order Search from SpringBoard’s Store Home and find the subscription. Click Edit, select the appropriate Link Source, and click Confirm.
  • If you try to login to SpringBoard from a country other than the United States, we auto-detect your location and show dates, times and numbers accordingly. Now there is a login option, at the botton of the login page, to switch to United States formatting and turn off SpringBoard's automatic number and date formatting.

  • When creating a custom field, such as survey, and choosing Drop Down Menu as the Input Type, if a Default Selection is not chosen, the default will be blank. This eliminates any bias in your survey that might have occurred if a customer did not read the survey, but by default had selected the first option as the answer.


Bug fixes in this release:

  • Cross-sells without a discount now properly support custom descriptions and URLs.
  • Subscription first period "specific amount" option now correctly reveals a field for entering the amount.
  • Domain correction, which was converting email addresses ending with .om to .com for orders coming from Oman, now correctly leaves the email address as entered.
  • Editing a subscription's end date by changing it to "no end date" now correctly works.
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