DashBoard and Store Issues

Amazon AWS is currently experiencing issues causing Dashboard and store issues.  We are in contact with them and actively working to resolve the problem. We will update this page once we have more information on a resolution.


It appears the AWS outage has been resolved. The incident summary is below.

Incident start: 03:42 PT 

FastSpring’s system alerts indicated parts of FastSpring's e-commerce platform were unresponsive. The cause was traced to an issue at Amazon Web Services (AWS), our hosted service provider. We monitored the recovery to ensure that our systems recovered as AWS restored their services.

Incident end: 07:27 PT

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