Capturing Reseller and End User Contact Information

This article applies to Classic Commerce. (Looking for Contextual Commerce documentation?)


Our regular order form is designed for the purchaser who is also the end-user of the product. Within our regular order form, a customer can select Make Changes to the Billing Address so that a customer can make a purchase for someone else.  Some customers find this unclear, especially when there is a reseller company involved in the process. As a result, FastSpring offers a modified order form that makes separate areas for the information on the person (or reseller) purchasing the product and the information for the end-user of the product.

Separate Purchase Information and End-User Information

If you would like the purchase information and the end-user information to appear separately in the order form, add the following the the end of the URL that you are using to link to your FastSpring store:


This URL ending will put your order form in a mode that will prompt separately for the end-user information and the purchaser information. The purchaser's billing address will be filled in on the following page of the checkout sequence. While the form will capture the end-user email address, both receipt of purchase and any fulfillment will go to the purchaser (or reseller). An example of this form is below:



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