Amazon Pay FAQ

This article applies to Classic Commerce. (Looking for Contextual Commerce documentation?)

What is Amazon Pay?

One of the payment methods available to customers visiting your FastSpring Store is Amazon Pay. This is a free service that allows customers who have Amazon accounts to authorize payments to FastSpring using payment methods (such as credit cards) that are already associated with their Amazon accounts. Customers can simply click Pay with Amazon, sign in to their Amazon accounts securely, and then select a payment method. With Amazon Pay, there is no need for customers to enter their payment details on your FastSpring Store.

How Do Customers Sign Up for Amazon Pay?

According to Amazon's FAQ, customers who already have an account with Amazon only have to accept Amazon's Conditions of Use and Privacy Notice when signing in on a non-Amazon site that accepts Amazon Pay. There is no separate registration process.

Can Customers Use Amazon Gift Cards or Gift Certificates with Amazon Pay?

No. According to Amazon's FAQ, "Amazon.com gift cards entered into your Amazon account cannot be used when making purchases with Amazon Pay on third-party websites," including FastSpring. 

Is There Any Cost Associated with Using Amazon Pay via My FastSpring Store?

No. There is no additional cost or service fee to the customer, and there is no additional cost to you beyond your normal transaction processing fees.

What Do I Have to Do to Enable Amazon Pay on My FastSpring Store?

Amazon Pay may already be enabled for your Store, but you can double-check by logging on to Springboard, clicking into your Store, selecting Store Settings, and then clicking the Payment Methods tab.  If necessary, click the drop-down next to Amazon and select Enabled, and then click Save on the right-hand side of the page.

enabling_Amazon_Pay.png

Can Customers Use Amazon Pay for Subscription Orders?

No. Amazon Pay cannot be used for subscription orders on a Classic Commerce Store.

Have more questions? Submit a request

Comments

Powered by Zendesk